Tuesday, December 22, 2009

Consumers Relocaion's Move eNews!

On the first of every month, Consumers Relocation Services sends out an eNewsletter to provide updates on the moving industry and also share with you current happenings within our company. Since 1993, CRS has been your advocate and advisor throughout the moving process. It’s well known that we offer the most comprehensive moving services you will find anywhere, both nationally and internationally. We understand that the moving industry is a difficult one to understand and keep up with, so we are here to keep you informed! If you have not already signed up to receive our eNewsletter, go to www.consumersrelocation.com and towards the bottom of the homepage, click on the link "Subscribe to our Move eNews"!

Monday, December 21, 2009

Happy Holidays from Consumers Relocation Services!

Consumers Relocation understands that the holiday season can be a bit stressful..... why let a move add to that stress? CRS can take that moving stress and add it to OUR shopping cart of things to do! If you are planning a move during the Holiday season, contact us at info@consumersrelocation.com or 1-800-839-6683 and let us plan it for you! Whether you need to order boxes, arrange for a full pack of your household or just get your household goods from point A to point B, our consultants would be happy to assist you.


Happy Holidays to all from your friends at Consumers Relocation Services!


Monday, December 14, 2009

More on Home Buyer Tax Credit from NAR


Bringing the Dream of Homeownership Within Reach
As part of its plan to stimulate the U.S. housing market and address the economic challenges facing our nation, Congress has passed new legislation that:
Extends the First-Time Home Buyer Tax Credit of up to $8,000 to first-time home buyers until April 30, 2010.
Expands the credit to grant up to $6,500 credit to current home owners purchasing a new or existing home between November 7, 2009 and April 30, 2010.
Here is more information about how the Extended Home Buyer Tax Credit can help prospective home buyers become part of the American dream. If you have specific questions or need additional information, please contact a tax professional or the Internal Revenue Service at 800-829-1040.
Latest news:Watch: REALTOR® Party Tax Credit Video Contest Winner (Nov. 12)Home Buyer Tax Credit Has Added Benefits for Armed Services Members, Others (Nov.11)Tax Credit Extension a Positive Step Toward Real Estate Recovery (Nov.5)
Who Qualifies for the Extended Credit?
First-time home buyers who purchase homes between November 7, 2009 and April 30, 2010.
Current home owners purchasing a home between November 7, 2009 and April 30, 2010, who have used the home being sold or vacated as a principal residence for five consecutive years within the last eight.
To qualify as a “first-time home buyer” the purchaser or his/her spouse may not have owned a residence during the three years prior to the purchase.If you or your client purchased a home between January 1, 2009 and November 6, 2009, please see: 2009 First-Time Home Buyer Tax Credit.
Which Properties Are Eligible?
The Extended Home Buyer Tax Credit may be applied to primary residences, including: single-family homes, condos, townhomes, and co-ops.
How Much Is Available?
The maximum allowable credit for first-time home buyers is $8,000.
The maximum allowable credit for current homeowners is $6,500.
How is a Buyer's Credit Amount Determined?
Each home buyer’s tax credit is determined by two additional factors:
The price of the home.
The buyer's income.
PriceUnder the Extended Home Buyer Tax Credit, credit may only be awarded on homes purchased for $800,000 or less.
Buyer IncomeUnder the Extended Home Buyer Tax Credit, which is effective on November 7, 2009, single buyers with incomes up to $125,000 and married couples with incomes up to $225,000—may receive the maximum tax credit.
These income limits have changed from the 2009 First-Time Home Buyer Tax Credit limits. If you or your client purchased a home between January 1, 2009 and November 6, 2009, please see 2009 First-Time Home Buyer Tax Credit.
If the Buyer(s)’ Income Exceeds These Limits, Can He/She Still Get a Credit?
Yes, some buyers may still be eligible for the credit.
The credit decreases for buyers who earn between $125,000 and $145,000 for single buyers and between $225,000 and $245,000 for home buyers filing jointly. The amount of the tax credit decreases as his/her income approaches the maximum limit. Home buyers earning more than the maximum qualifying income—over $145,000 for singles and over $245,000 for couples are not eligible for the credit.
Can a Buyer Still Qualify If He/She Closes After April 30, 2010?
Under the Extended Home Buyer Tax Credit, as long as a written binding contract to purchase is in effect on April 30, 2010, the purchaser will have until July 1, 2010 to close.
Will the Tax Credit Need to Be Repaid?
No. The buyer does not need to repay the tax credit, if he/she occupies the home for three years or more. However, if the property is sold during this three-year period, the full amount credit will be recouped on the sale.

Thursday, December 10, 2009

Benefits of a full service move


Customers really can’t go wrong when choosing the Full Service Moving option. In the long run, the full service move costs are not much different than a self move. When weighing self move versus full service you must consider all the costs associated with the self move. The costs considered for a self move should include the rental cost of the truck, the time or cost of labor to load it, the cost of all the materials to pack, fuel, hotels and meals while in transit, not to mention the cost of loss or damage that will not be covered by the mover's insurance or valuation coverage. Particularly for long distance moves these costs can be substantial, and approach those of a full service move or exceed if obstacles such as breakdowns. bad weather or damage occur. Particularly in the winter months, the likelihood of weather delays increase dramatically. Weather delays can increase the cost of hotels, food and the time you rent the truck.


For a full service move, the moving company does it all, taking away your share of the physical labor and worry involved in a self move. When you arrange for full services all you have to do is pack your own loose items in moving boxes if you choose, Or the movers can pack everything in a full pack service. If you are wanting to pack your own items totally, the movers will allow you, but typically they will pack your mattress' to protect them while in transit. The moving company will load the truck, transport your items and unload your items at your new home. the moving company will also place all items into the rooms that you instruct them to.


Contacting Consumers Relocation will further enhance your moving experience taking much of the concern of choosing a mover, insuring a fair price, and receiving quality moving services out of the equation. Each customer is assigned an experienced moving Consultant who guides each customer through the process, from the very beginning to the very end.


If you are planning a move, contact us to see how we can help. Even if you are not moving soon, we can assist you in planning your move and will send you our Moving Facts Booklet at no charge.

Wednesday, December 9, 2009

First Significant Snow in Progress


7 Inches of snow at 8 am this morning at the local ski area, Magic Mountain. Lots more to come today!

Natonal Association of Realtors 9 consecutive gains for pending home sales


Pending home sales have risen for nine months in a row, a first for the series of the index since its inception in 2001, according to the National Association of Realtors®.
The Pending Home Sales Index,* a forward-looking indicator based on contracts signed in October, increased 3.7 percent to 114.1 from 110.0 in September, and is 31.8 percent above October 2008 when it was 86.6. The rise from a year ago is the biggest annual increase ever recorded for the index, which is at the highest level since March 2006 when it was 115.2.
Lawrence Yun, NAR chief economist, said home sales are experiencing a pendulum swing. “Keep in mind that housing had been underperforming over most of the past year. Based on the demographics of our growing population, existing-home sales should be in the range of 5.5 million to 6.0 million annually, but we were well below the 5-million mark before the home buyer tax credit stimulus,” he said. “This means the tax credit is helping unleash a pent-up demand from a large pool of financially qualified renters, much more than borrowing sales from the future.

Monday, December 7, 2009

Auto Club of Southern California Member Show


Amy attended the Auto Club's member show in Los Angeles with more than 1000 members visiting Consumers Relocation's table. The event was held outside and was cold for Southern California.

Monday, November 30, 2009

Unpacking Your Boxes at Destination- What the Movers Will Do


Unless more unpacking is requested, the movers will generally only include unpacking your mattresses at destination. Be advised that unpacking of boxes only entails removing items from the box and placing them on a flat surface. If you would like the movers to put away your packed belongings this is an additional expense that should be requested of the mover at the time of your estimate.
If you find any damage during the unpacking, keep a notepad listing the damaged item and the inventory number for the particular carton. If it is a box you packed yourself, save the box. It may be helpful in settling your claim.

Friday, November 20, 2009

Our Moving Facts Booklet


Consumers Relocation Moving Facts booklet provides a wealth of information about moving. Moving Facts has been developed over the past 8 years and updated frequently to give our customers the most up to date information about moving their houshold goods and personal belongings. Go to our website at http://www.consumersrelocation.com/ and click on the resources tab, or give us a call if your moving and ask to speak to a Consultant who will be pleased to send you a copy. Call us at 800-839-6683

Tuesday, November 10, 2009

NAR reports Existing Home Sales Rise in 3rd quarter

National Association of Realtors survey released today reported that existing home sales rose in many metro areas in the 3rd quarter. The report states that existing home sales for all states rose over 11%, and that seasonally adjusted this represented a rise of 5.3 million units in the 3rd quarter compared to 4.75 in the 2nd quarter.

Lawrence Yun, NAR chief economist, said the tax credit is a significant factor. “We can’t underestimate just how powerful a catalyst the first-time home buyer tax credit has been for the housing sector,” he said. “It’s given buyers the confidence they needed to get off the fence and take advantage of extremely affordable housing conditions. The buying conditions this year are the most favorable on record dating back to 1970, but the tax credit is allowing buyers to set aside any reservations about waiting for a better deal.”During the third quarter, 123 out of 153 metropolitan statistical areas2 reported lower median existing single-family home prices in comparison with the third quarter of 2008, while 30 areas had price gains.

Friday, November 6, 2009

First-time Homebuyers Tax Credit Extended

The first-time homebuyers tax credit scheduled to expire November 30, 2009 has been extended. If you are looking to purchase a house, now is the time! You have until April 30, 2010 to reap the benefit of this extended program! And once you have purchased your new house, be sure to contact us so we can make your move a smooth and successful experience! See the article below.

Obama to Sign Bill Extending Homebuyer Credit, Jobless Benefits
http://www.bloomberg.com/apps/news?pid=email_en&sid=aHF3QbLOiXvs

Monday, November 2, 2009

Experts in California predicting improved real estate market

Local experts in Southern California predict increased home sales and price recovery in 2010. Some even are saying a substantial recovery! Good news for all of us that are doing alot of business in Southern Cal! See link below.

http://lansner.freedomblogging.com/2009/11/02/forecast-predicts-95-house-price-gain/41987/#more-41987

Wednesday, October 28, 2009

Binding vs Non Binding estimates



Many movers provide BINDING (other terms: Firm Binding, Guaranteed Price, etc.) moving costs. A binding estimate is an exact cost for moving services: your final charges will not increase or decrease if your final weight is greater or lesser than estimated . A binding estimate covers only the goods and services listed on the estimate and accompanying inventory. If you add items or additional services are required or requested, the mover may void his original binding price proposal by requiring you to sign an addendum to the original contract. Please read what you are signing very carefully. If you have any questions please don’t hesitate to contact your consultant. The mover may also require full payment for these additional services at the time of delivery.
Some companies may provide you with a GUARANTEED NOT TO EXCEED price (other terms: Binding Not to Exceed, Option binding, Accuquote, Assured Price Protection, etc). The same rules apply to these estimates as the binding estimates. However, should the actual weight and services be less than the estimate you pay the lesser amount. Again, your guarantee is based on the items listed in the inventory and the services outlined on the estimate.
Additional services which would contribute to the cost of the move could include:• Shuttle (also called auxiliary) Service in the event that your new or old home is not negotiable by a tractor trailer and a smaller truck must be used to transport your belongings from your home to the trailer or vice versa.
•If your estimate was based on limited packing by the mover but more is required at the time of the move.
NON-BINDING estimates are not guaranteed. Final costs are based on the actual weight of the shipment and actual services provided at the time of the move Under a non-binding estimate, the mover cannot require you to pay more than the amount of the original estimate plus 10 percent at the time of delivery. You are then obligated to pay any additional charges over this amount within 30 days.
Use caution if you select a company who has estimated substantially less weight and services and has given a binding or guaranteed not to exceed price. If their inventory is not complete or if they have omitted necessary services, the contract could become void when you are loaded and you would be responsible for the actual charges.

Tuesday, October 27, 2009

Is the real estate market at the bottom? Might be a long winter

October 2009
The statistics indicate that we are at or close to the bottom of the poor real estate market. Existing home sales up 9% last month wow! NAR attributes this primarily to the first time homebuyer incentives. Not feeling it yet in the moving sector. I assume much of the activity for first time home buyers is reducing the inventory of short sales and must sell situations, but not really effecting those families who would normally hire a moving company for a long distance move.

Lawrence Yun, NAR chief economist, said favorable conditions matched with a tax credit are boosting home sales. “Much of the momentum is from people responding to the first-time buyer tax credit, which is freeing many sellers to make a trade and buy another home,” he said. “We are hopeful the tax credit will be extended and possibly expanded to more buyers, at least through the middle of next year, because the rising sales momentum needs to continue for a few additional quarters until we reach a point of a self-sustaining recovery.”

Wednesday, October 7, 2009

Green Moving Tips

MOVING? Who knew that even during a stressful move there are easy ways to help reduce waste and reduce the negative impact on our environment. Green moving has become a term well known within the moving industry as we are all doing what we can to reduce our impact.

Follow some of these easy tips to help with short and long-term effects on the environment:

Green Moving Tips
Earth Friendly Ways to Move
by Elizabeth Weintraub, About.com

- This seems obvious, but dont accumulate as much stuff in the first place. less is generally better for the planet anyway, and the less stuff you move, the less gas your moving truck will burn. Green moving can also translate into more "green" for you because you'll likely spend less to move your household.

- Get rid of stuff before you move it. consider holding a garage sale, or selling your unnecessary items online.

- Buy used cardboard boxes. Moving companies generally prefer that customers use new cardboard boxes to ensure stability, which means a lot of cardboard boxes get tossed after only one use. If using cardboard boxes, look for boxes made of recycled material.

These are just a few suggestions for moving green! For more information green moving and living, please refer to www.consumersrelocation.com and click on "We've Gone Green!"

Happy Fall!!





Thursday, September 24, 2009

Just Another Day in Jackson, WY

Meet Homer. He is one of our new CRS employees in the Jackson Hole office. Homer was busy answering phones and responding to emails this past week while I was in Southern California meeting with some of our accounts. As new ideas and concepts were brought to the table, you can expect a new CRS E-Newsletter to be published soon! Look for exciting news on the moving front as well as whats happening within CRS. If you would like to be added to our list, please email me at avelte@sover.net. Happy Fall!

Monday, September 21, 2009

Informal survey on moving activity

We posted a question on several Linkedin discussion groups related to moving and relocaton regarding the pent up demand for moving. The question was "When does the large pent up demand for moving start moving?"
A large number of professional responded to the discussion with their ideas on when moving activity will dramatically increase. Most felt that we will start to see a large increase in people moving next spring for sure. Some felt after the holidays. Here are some selected comments from those discussions.




"There are so many signs that things are loosening. Pent up demand should at least start trickling by end of this year, but people will still hold off for holidays, at a guess. I think the beginning of next year could be wild. Hopeful thinking anyway"




"We've had a good summer here in the UK, but that's more because most companies have downsized to cope with the lower volume of work. But now things are definitely slowing down again as always at this time of year. My bet is that people will start selling again at the beginning of next year, so by next spring things will start to go back to normal. If you can hold on for that long."




"The big wheel is starting to move slowly - buyers and sellers are so cautious now. Big corporate relo has changed their MO for moving execs and work forces. Hopefully spring 2010 will really kick off the "new" way of doing business in this field"




"We are getting mixed signals here. But some are saying things may spark after the holidays but I think generally most are thinking next spring. During the last down turn, it was a spring turnaround with a moderately slow winter"

Friday, September 18, 2009

International Talk Like a Pirate Day


One of the greatest days of the year September 19! It's the day many look sailors and pirates alike look forward to! Here is your excuse to have a party on the 19th!!

Tuesday, September 15, 2009

Getting organized for a move ahead of time


Moving? Here are some helpful hints to help getting organized

When you know you are moving you will need to sort through your household goods to determine which items will not be making the trip with you. Eliminating unwanted articles can substantially reduce the final cost of your move. Completing this task prior to having your moving estimates can reduce the inconsistencies between the estimates.

If possible, schedule your moving estimates about 8 weeks in advance of your intended move date. You don’t have to know the exact date of your move or even know your precise destination to have this step completed. However, knowing the city or county of the state is necessary. When the movers perform their surveys, make sure each receives the same information regarding what needs to be shipped, packed and any special services you may require. This will ensure that you are making a consistent comparison between the estimates.

Once you have reviewed the estimates, if possible, select a mover 4-5 weeks ahead of your move date. Summer time is the busiest season of the year for movers. The first and the last days of each month are busy as well. If you have flexibility, try not to move during the summer or at the end of the month. If it can’t be avoided, scheduling as far in advance as possible will assure the availability. Be advised that the movers will require a spread of several consecutive days to deliver your shipment and potentially, depending on the size of your shipment, to also load the shipment. These time frames are generally extended during the busy summer months.

These helpful hints as well as full assistance when moving can be obtained through Consumers Relocation Services. They will assign you to a move consultant who will guide you through the move process and coordinate all your moving estimates. Members will receive up to 64% discounts on interstate moves as well as full replacement valuation coverage up to $75,000 in value. During the busy summer season your consultant can often find a last minute mover for local or interstate shipments because of their extensive contacts in the moving business. Just call 800-839-6683 and ask to speak with a Consultant. Or visit our website www.consumersmoving.com and fill out the convenient inititation form. A Consultant will call you to get started.

Wednesday, September 2, 2009

Friday, August 28, 2009

Consumers Relocation Annual Summer BBQ

What a summer afternoon and evening the employees of Consumers Relocation spent at the Wantastiquet Trout Club in Weston, Vermont! In addition to all the employees and spouses, we were joined by a bald eagle and a family of loons.

Can't wait for the next one.

2 of our Consultants enjoy the waterside cabin and dock with great scenery.

Wednesday, August 19, 2009

Small shipments and minimum weights


Van lines typically have minimum weight requirements for interstate shipments, and minimum hourly rates for local moves. During the busy summer season these minimums are typically higher than during the slower periods.
Minimum weight requirements for interstate shipments set the weight which the mover will charge. This means that you can ship your belongings if the weight of them is less than the minimum weight, but you will be charged for the minimum weight price. Minimum weights range from 1000 lb to 2500 lb depending on the moving company. Your shipment will be weighed after it is loaded on the truck to determine the amount of charge. If your initial moving estimate is higher than the minimum weight, and the actual weight is lower than the minimum weight, you will be charge for the minimum weight.
Local moves will normally have a minimum hourly requirement for a set number of men and a truck. This varies widely depending on the local movers.
Also for smaller shipments, claims for delays of the shipment may have a minimum weight requirement as well. The most typical minimum weight for the payment of a delay claim is 3500 lb. Our contracts with the van lines typically call for a per diem payment or actual expenses for each day a shipment is delayed. If the ACTUAL weight of the shipment is less than the 3500 lb example, the van line will not usually make a delay payment. Even if the original estimate is for more, the actual weight of the shipment will be used to determine the eligibility for a delay claim.
If you have small shipment, we do have other alternatives to use. We do work with some small shipment specialist companies that will move a piano or items that are far below the van lines minimum weights.
If just boxes are involved in a shipment, it is sometimes much less expensive to shipment them through UPS or another similar shipping company.
For any shipment please be sure to call Consumers Relocation and ask to speak to a
Consultant. They will assist you in making the right choice.
Call 800-839-6683 or visit our website at www.consumersrelocation.com and fill out an online initiation form.

Thursday, August 13, 2009

New office location for western account management and sales


Jackson, Wyoming opening September 1.
We will now be much closer to some of our largest accounts with our new office. Our account manager will spend much more time face to face with all of our accounts, and also be available during that entire time zone day.
The Account Manager, Amy Velte, spent many summers working at Consumers Relocation. She brings 2 years of corporate experience from the Terra Resort group where most recently she managed their spa in Jackson, and their staff. She also managed some of their larger corporate accounts and their meetings in Jackson. Amy is a graduate of the University of Vermont with a BS degree in Resort Management. Her extensive customer service experience will bring fresh ideas to our service group.

Wednesday, August 12, 2009

During busy moving season, importance of final walk through


Periodically we hear of items being left behind after the movers have loaded the truck and departed. Particularly, during the busy summer months when movers might be hurrying more, the final walk through is critical.
We tell our customers that they need to participate actively managing their move with the mover. After all, you are hiring the mover, and you should manage, not micro manage, the overall move. This means being sure that all the i
tems you want to be moved are actually loaded onto the truck,. and items that you may not want moved are not on the truck.
During the move you need to be sure that items you do not want moved are placed in an area separate from the to be moved items. If this is not possible, place a sign on the items indicating they are not to be moved. After the truck is loaded and you are asked to sign off on the move with the driver, take the time to walk through all of your house and outside living areas to be sure all items are loaded that you want to be moved. "Walk throughs" for moving are as necessary as those for a home sale closing. Be sure you do it, otherwise you may end of having to arrange for shipping of items that were left behind. With minimum weight requirments during the summer this could be a costly mistake.

Friday, August 7, 2009

Baby boomer moves on their own


Here's an interesting story about a baby boomer moving on their own and having to do it themselves. They should have known about Consumers Relocation and called us!

Follow the link below to the "baby boomer site" activegeezering.com and read the article "Making the most of a monster move"


Picture of Shelburne Bay, Lake Champlain, Vermont- what they moved from....

Wednesday, August 5, 2009

Paperwork for your move- read the fine print

All too often we hear of customers presented with the final order for service. addendum or bill of lading just signing without reading and understanding what they are signing. Although they may think they have a verbal understanding with the local agent or sales person, the paperwork that is signed is really what the van line follows in setting up the move and for settling any issues or claims.

Order for service- this document outlines all the pricing and terms under which the move will be serviced. If the pricing is a "not to exceed", "binding", or "non-binding" estimate this is where those terms will be outlined. The agreed upon services will be outlined here as well. Once the local agent presents this for signature, it often times goes to the van lines central dispatch office for assignment of a truck, driver and crew to service the move. This document is the one the actual servicing driver will use as his/her instructions for load and delivery dates, packing and other services. Customers with questions, should call their Consumers Relocation Consultant if they are uncertain about what they are signing after speaking with the agent.

Addendum for service- During the move, sometimes there is a change in the services customers require, and the driver will present the customer with a "change order". This change order may be used for added packing, a shuttle, or other services. This change order must be read entirely and understood. This is another area the Consumers Relocation Consultant will advise on to insure the customer understands what they are signing and agreeing to.

Inventory- At the time loading is completed, the driver will ask the customer to sign an "inventory" sheet showing their agreement as to what has been loaded on the truck and the condition of the items loaded. The same procedure will be followed after the items are unloaded. Customers must understand what they are signing and the notations of the drivers. This listing is used if any claims are filed. The van line claims department will use the inventory to determine if the customer's agreed with the drivers assessment of the condition of items.

At Consumers Relocation, each customer is assigned a Consultant who is thoroughly familiar with all practices and paperwork. They will guide and advise on any paperwork the customer is asked to sign.

Tuesday, July 21, 2009


Our most recent report from the Better Business Bureau rates us A+. Over the last 12 months 324 Reliability Reports have been issued, with 0 complaints processed.
We work very hard to provide the highest quality services to our customers and clients. Our continued excellent rating with the BBB is very important to us and we work hard to insure all of our customers are totally satisfied with our move management services.

Monday, July 13, 2009

Thoughts about containerized shipping


Consumers Relocation offers containerized shipping as an alternative to full service moves. Containerized shipping offers the choice of loading the container yourself after it has been delivered to your home or loaded by professional movers after delivery to the origin home.

Each container for the method we use holds approximately 1800 to 2000 pounds per container assuming loading by a professional mover. If self loaded, the amount may be less. If this alternative is chosen you need to be careful to insure you are calculating enough containers for the job. Some companies use larger containers that may hold up to 3 to 4 rooms per container.

Charges for the container usually include the delivery of the container to your origin home, the shipping of the container to your new home, and some number of days of storage at no charge either at your home or perhaps at a location of the containerized shipping company. This last feature may be beneficial if you plan to store your goods.

Each container typically carries a fixed amount of insurance to cover the contents by container; example $10,000 to $15,000 per Vault/container. It is important to understand the parameters of this coverage- and full knowledge of that insurance is needed to insure the customer understands if this is replacement value, or declared value coverage and if there is a deductible.

Probably the biggest advantage of this type of service, is the more exact pickup and delivery dates that can be achieved. In transit times across country are less, and more exacting. For instance one company we use will deliver a vault/container in 5 business days for a 601 to 1200 mile shipment. Often times these transit times are guaranteed.

In the many comparisons we have done, the cost of containerized shipping is comparable to full service professional services. A misconception is that this method is a very inexpensive way to move. It is not generally. Savings can be had if you load the container yourself, but with comparable services, the costs will be comparable as well.

For more information contact us at 800-839-6683 or through our website at www.consumersmoving.com

Wednesday, July 8, 2009

A look back at summer 2004 in the moving industry


I was just reviewing some of the documents we have sent out to our accounts in the past, and came upon an e mail sent in June 2004. Maybe this is what we will see next summer? or sooner? Military repositioning, shortage of trucks and drivers?

"This year has been unprecedented with the amount of people moving nationwide. With the repositioning of the military nationally, and the pent up demand from prior years when people held off their moves because of the economy, the amount of people moving is stretching the resources of every major van line.

As a result, we are experiencing delays with some members in their loading and delivery dates. We expect that delays will continue throughout the month of July and into August.

We are working very closely in monitoring these delays of customer's shipments, and doing everything possible to be sure that if a customer's shipment is delayed that their needs are taken care of. All of our contracts with the movers for interstate shipments include delay claim payments that are either flat daily dollar amounts or reimbursement of living expenses for every day the delay continues. Any other needs that arise are also being addressed.

We are advising all customers of the possibility of a delay when scheduling their move. We are also advising them to build in some flexibility in their travel plans for possible delays.

All Client/Consumers Relocation moves take precedence over all other COD moves(general consumer moves) for loading and delivery. Many of the van lines have cut off the general public from scheduling moves and are only taking national account moves as ours are.


Additionally, in the past 45 days, anticipating this capacity problem, we added a very large agent of one of the largest van lines to assist us with customer's moves. Specifically this agent has the ability to cover Southern California, the south, southwest, and several major metro areas in the mid west. They have really "stepped up to the plate" and we have reduced the amount of customers we are sending to the companies that we are experiencing delays with.

We striving to insure that we take care of all customer's needs as they arise. We will work to insure that all customers needs are taken care of with the van line that they are moving with. To date, we have been able to satisfy the small number of customers that have been inconvenienced. "


WOW what a look back





Tuesday, July 7, 2009

Benefits to Consumers Relocation Customers











Image of Lake Champlain- come visit us in Vermont

· Dedicated Move Consultant
· Very competitive pricing
· Valuation coverage up to $75,000 at no charge
· Non peak rates
· Up to three estimates
· Audit assistance
· Claims assistance
· Billing and payment options
· Excellent service

Wednesday, July 1, 2009

What do I do with my propane tanks when moving?

This information is thought to be accurate, but you should contact Lowes directly for precise details and conditions.

Save $20 on a Blue Rhino propane
tank at Lowe’s when you move.
With Mail-In Rebate
Have you tried propane tank exchange before? Yes No Notice - Allow 6-8 weeks for processing.

YOU MUST PERFORM THE FOLLOWING TO RECEIVE YOUR REBATE:
1. Before you move, drop your current propane tank beside a Blue Rhino
tank exchange display at a participating Blue Rhino retailer before
December 31, 2010.
2. After you move, purchase a Blue Rhino propane tank from Lowe’s and
complete this form in its entirety. Exchange transaction not eligible for this
discount. Must buy a Blue Rhino tank with no exchange (Item #7383).
3. Return this completed form with your original Lowe’s sales receipt in a
stamped envelope by January 31, 2011, to Blue Rhino Marketing,
470 West Hanes Mill Rd., STE 200, Winston-Salem, NC 27105.

Tuesday, June 30, 2009

Introducing new partnership for containerized shipping

We have reached agreement with CHRONOS to offer containerized shipping of household goods in most parts of the country. CHRONOS provides vaults which are sealed and locked which hold up to 1800 to 2000 pounds of household goods. These valuts may be loaded by the customer or by professional movers. CHRONOS is a service provided by the largest Bekins agent, Bekins A1. The price per vault includes use of the vault for 28 days with no added charge; providing an excellent solution for short term storage. Another benefit is that the vault is shipped direct to the destination providing much more precise load and delivery dates. Example- cross country distances of 1200+ miles can be achieved in 7 business days. Included in each move is $15,000 per vault of S&G Full Replacement Value insurance with a $350 deductible at no charge. Vaults are produced by SmartVault.

We have been working with Bekins A1 for a number of years on full service moves, and are pleased to provide this added service through them as well.

Monday, June 29, 2009

This is what we strive for in every move

I want to commend, in highest terms, your moving crew of .... for moving us from Northern Virginia to northern Maryland on .... After looking at many on-line reviews of moving companies and numerous horror stories of moves gone wrong, I entered this move with trepidation. This crew exceeded all my expectations in conducting the move. They were friendly, good natured, interactive, and worked their ..... off in getting the move done in a day – I have never seen folks work harder or more diligently. An entire 3-story house of furniture was loaded onto the truck from a freshly repainted house without a single ding in a wall or stairwell. We can’t find a single item broken or damaged. The move was into a brand new house, and once again not a single mark on a wall or doorframe. I am amazed and rarely have I felt that I got more for my money than in using this crew from .....for this move. Treat these folks well, as they do your company proud!

Move arranged by Consumers Relocation Services

Friday, June 26, 2009

If we are trying to come out of the housing slump why is it so hard to buy a house

In the last day, I have heard of two situations where very qualified buyers with substantial down payments and employment have been delayed, delayed, delayed for different reasons in buying a home. One family is being relocated and in need of a home at their new location asap, and the closing times are so long they may have to put their family into temporary housing, and their household goods in storage. This situation not only delays their settling in, but also increased the cost to the company of relocating this family.

Another family is trying to buy a home, and the process has been going on for almost 3 months and still no closing is in sight.

Does this make any sense when we are trying to come out of a recession! Trying to ease credit? Trying to help companies become healthier?

Thursday, June 25, 2009

Consumers Relocation is a GREEN Company

We are doing our part to be as GREEN as possible. This initiative started a number of years ago when we started recycling at the demand of one of our employees. When we moved into our new offices 3 years ago, we went for it. What are we doing?

-If we have to print an internal document from a computer, we use both sides of the paper. When both sides are used, that paper goes to recycling.

-We converted all lights to energy efficient light bulbs and only turn on lights when necessary; no overhead lights.

-All appliances are on timers; when the office is closed, so are the appliances.

-We give out and use reusable shopping bags.

-We do everything down to the details- we do not use plastic forks or knives- all utensils, plates, glasses, coffee mugs, etc. are reusable and washable. No wasted paper or plastic stuff.

-We are constantly looking into other things we can do to improve our environment.

-Right now we even have all the doors open with no A/C on.

Monday, June 22, 2009

Our new "take one" brochure now available for Moving Assistance

We redesigned our brochure which describes our move management services and benefits. This brochure may be useed by companies for their transferees or new hires, by real estate agents for their customers or by associations for their members. These high quality brochures show that you really care about your associate by offering a truly high quality service when they are moving.
To recieve a sample or order these, please e mail contact us through our website or e mail us at info@consumersrelocation.com

Monday, June 15, 2009

Considerations when moving

One of the first considerations is deciding whether to move on your own using a truck rental or using a professional mover. Cost and logistical considerations are the determining factors when deciding to move on your own or use a professional mover. Additional costs are associated with both types of moves that the first time mover may not anticipate.

Watch out for hidden costs:
When selecting the self-move option, there may be added costs beyond the cost of renting a truck. The cost of fuel, which has increased dramatically, will be a significant factor. With low miles per gallon efficiency in trucks, this cost alone could be a determining factor. Also, the cost of accommodations must be considered if the move is a long distance one. For those moving without family or friends to assist, the cost of hiring labor at origin or destination should be considered. One hidden cost of moving one’s self, is that of breakage. You need to check with your homeowners insurance company to see if you are covered if any of your precious belongings are damaged.

Hiring a professional mover can reduce the hassles associated with moving, but it does not guarantee a stress free experience. Placing all of your possessions in the hands of a stranger is nerve racking to say the least. Many considerations must be made such as coordinating the loading of the truck with airline departures, places to stay at origin after loading, and before your household goods are delivered.
Consumers Relocation provides you a personal Move Consultant who will guide you through these issues as well as discounts up to 65% on interstate moves and replacement valuation coverage up $75,000 in value.

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Thursday, June 11, 2009

Moving Employees Household Goods for Lump Sum Reimbursement Programs

Don’t let your transferees go it alone

In recent years many corporate transferees have been asked to take on a more active role in managing their own relocations. This trend developed with many new emerging companies that had not relocated people in the past and with larger more established companies whose relocation costs were steadily climbing; looking for ways to reduce this trend. At Consumers Relocation we see a tremendous number of people coming to us for assistance in their moves since their companies are asking them to manage many of the pieces of this process themselves.

Lump Sum Allowances Emerge
One of the largest trends has been the emergence of lump sum allowances for many of the typical relocation costs. Lump sum programs group a number of expense categories typical to relocation into on dollar allowance which the company will provide to the transferee. Househunting trips, temporary living expenses, miscellaneous expenses, final move expenses and shipment of household goods are the most typical expenses reimbursed under Lump sum programs. The most expensive of these categories is the actual shipment of household goods, and is probably the category where a transferee can save a considerable amount of money if done properly.

The attractiveness of lump sum programs to companies is the reduced administrative work in processing expense reports and audits. This reduced time allows human resource administrators more time to work with the relocating family in assisting them with school selection and other special needs. The HR administrator has more time to counsel transferees on current policy issues and to do other projects unrelated to relocation as well. Particularly for small and mid sized companies with understaffed HR departments, this program can provide that extra person that is needed.

Lump sum programs also provide more fiscal responsibility for relocation expenses on the part of the transferee. Transferees will take more time to spend their money wisely understanding that there is not an unlimited amount of dollars for their relocation. It allows them to spend more money on the activities that are the most important to them.

Lump sum programs reduce the costs of relocation in many cases; placing an absolute ceiling on relocation dollars. Lump sums will eliminate or drastically reduce the number of exceptions since the transferee has the latitude to spend dollars in activities that they formerly would have asked for as an exception.

Streamlined budgeting is a product of lump sum allowances. Programs eliminate the need for administrators to budget for each activity involved in the relocation process and make judgments on the overall program and apply factors to overall costs of relocation.

Many companies report improved employee satisfaction when lump sum programs are implemented. When companies disclose the details of the lump sum calculation, employees are less likely to challenge the costs of relocation. Generally the small percentage of employees that are not satisfied are thought to have been dissatisfied with the relocation process in general anyway.

Portions of Lump Sum Programs Need Active Management

Just as the corporate travel department arranging for airfares and hotels for the house hunting trip saves the transferee money and potential headaches, the shipment of their household goods can create pitfalls that are preventable through active management by experts. The transportation business in general, whether it be travel or shipping of household goods has its mysteries and obstacles that only knowledgeable experts can effectively navigate through. Pricing, timing, seasonality, delays, and a host of other variables are controllable and manageable by companies that specialize in these areas and the transferee should be offered their assistance in order to save money, time and improved satisfaction. Volume pricing may also be taken advantage in these areas as well; freeing up lump sum dollars to be spent in other categories.

When dealing with the shipment of household goods for interstate (state to state) moves, a variety of factors must be controlled because of the makeup of the business. In general the household goods industry can be considered regulated to a certain extent, however subject to market conditions in pricing, and also subject to local organizations for pricing and performance.

The household goods shipping industry is made up of large van lines that are essentially banking and dispatch organizations. Within each van line, are local agents that are for the most part independently owned and operated, and adhere to the guidelines of the overall van line for interstate shipments only. They operate under their own name and guidelines for local and intrastate (within the state) moves.

For interstate shipments, the local agent and their employees are responsible for the estimating of the cost of the move as well as the origin services such as packing, crating and other services that might be provided at origin. If a transferee is managing the move themselves, they must be careful in choosing this local agent and the van lines involved since the performance of local agents within the same van line may vary dramatically both in pricing accuracy and local services provided.

Most van lines have a variety of pricing plans available to their local agents. The type of pricing plan whether it be actual weight and services, guaranteed to not exceed, or fixed guarantee have applications in differing circumstances related to the move. The choice of plan must be done with much forethought in order to avoid a pricing plan that is counterproductive to the individual transferee’s move.

Van lines have several types of valuation coverage available to transferees and its important for them to understand these fully if they are managing their own move. Replacement valuation coverage may be purchased by an individual transferee with a variety of deductibles and can be expensive, but is necessary. Other valuation plans are available that look more attractive due to price, such a depreciated value plans, but will not adequately cover the damage of household goods in many cases. The industry standard, of sixty cents a pound, is offered at no charge to an individual transferee moving, but again is not adequate to cover significant damage. Move management companies like Consumers Relocation will offer the premium coverage, replacement valuation with no deductible, at no charge to either the transferee, or the client corporation.

Individual transferees managing their own move may become confused in the event of problems in the move or in the claims process if damage is experienced or if the shipment is delayed. Often times the person they dealt with at origin, the sales person, is not the person they will work with in the event of problems or claims. This confusion can cost the transferee many dollars in productivity and lost opportunity to recoup their loss. Experienced Move Managers are dealing with high volumes of moves with the van lines and have set up their own protocol of contacts to take care of the problems. Often times “gray area” problems can arise that an individual moving will not be able to sway in their direction. Move Managers, due to their volume of business, can equitably resolve ”gray area’” issues.

Companies that only work with a handful of transfers a year, may not be entirely familiar with the tariffs and pricing used in moving. These tariffs change periodically and some van lines file their own versions; complicating audits even further. Move Managers offer audit assistance with it be directly for your transferees or for the company. Mistakes can be made and sometimes the translation of promises made by the origin agent are not clearly communicated to the van line billing department. A Move Manager, involved in both the origin pricing and the final billing will quickly clear these kinds of issues up.

Companies offering lump sum reimbursements should encourage their transferees to obtain two to three estimates for their moves. Physical estimates are a must and phone estimates should be discouraged. Physical estimates create more accountability regarding pricing and the physical location of the home. When a mover actually sees what is being moved they can make a more accurate judgment as far as the weight of the shipment, packing services needed, crating needed, as well as the ability of the moving van to park close to the home; negating the need for the extra charge for a shuttle truck. An “apples to apples” comparison of the estimates can then be performed. A Move Manager can effectively order three estimates from reliable movers, and provide the comparisons, and resolving any unusual variances in weight, or services. The end result is the transferee can make an educated selection of mover with all the facts. Three estimates will also enable the transferee to have a better choice of load and delivery dates during busy time periods. One mover may not be able to accommodate the transferee’s dates, where one out of three will most likely be able accommodate the transferee.

Clearly, in certain relocation activities it is better for the transferee and the company to offer some managed benefits for relocation. Shipping household goods, real estate related activities and travel are the ones where the company and transferee benefit from working with reliable experts in these fields. Managing these activities will avoid the many dollar and service pitfalls a transferee may fall into.

Consumers Relocation Services manages household goods shipments for thousands of families each year. Volume discounts, special valuation coverage and personalized expert counseling one on one with each transferee is standard in the program. Consumers Relocation can save the company and transferee time and money on every move. Companies, large associations and real estate companies have been relying on Consumers Relocation since 1993 to deliver household goods move management services through out the United States and internationally as well.

Tuesday, June 9, 2009

Moving Facts Booklet


Our proprietary 20 page "Moving Facts" booklet provides much useful information such as binding and non binding estimates, planning your move, what to tip movers, and pretty much everything you need to know during the moving process. The booklet is provided free to every customer using our services. Preview our Moving Tips Guide!

Monday, June 8, 2009

North Country Health Systems

One of Vermont's premier healthcare organizations began using our household goods move management services for all of its newly hired professionals. We are pleased to serve this important organization and assist in relocating their new hires moving from around the US into Vermont.

Thursday, June 4, 2009

Timing Your Move During The Summer Busy Season

Timing your move to avoid the busiest periods can make for a less stressful experience. Even during the busy moving season, April through August, you can time your move to take place during weeks when the movers’ schedules are less hectic. Avoid the last week of each month, and holiday periods such as Memorial Day, July 4th and Labor Day. Its better to try to schedule your move pick up for some time during the middle of the month.

Always require movers to provide specific load and delivery date spreads which they will perform within. Do not leave the loading or delivery of your belongings open ended with no commitment to a spread of dates.

While movers are packing and loading your belongings onto a truck, pay attention and carefully review any paperwork prior to signing. After loading, the movers will ask you to sign an inventory listing which will indicate your agreement that all items have been loaded and in the condition noted on the listing. If future damage is incurred during your move this condition report will be used in assessing any reimbursement the movers may provide you.

Quoted from Les Velte, President, Consumers Relocation. This move management company coordinates the entire move process and provides a comprehensive booklet on interstate moving , Moving Facts, to customers that utilize their services. They may be reached at 800-839-6683 or through their site www.consumersrelocation.com.

Wednesday, June 3, 2009

New contract with University of Vermont

We are really excited about being selected as University of Vermont's move manager. Being a Vermont company, and serving our state university system and their transferring employees is truly a thrill for us. Go Catamounts!

Monday, June 1, 2009

Secrets to a Move With Ease!

Moving? Here are some helpful hints to help getting organized

  • When you know you are moving you will need to sort through your household goods to determine which items will not be making the trip with you. Eliminating unwanted articles can substantially reduce the final cost of your move. Completing this task prior to having your moving estimates can reduce the inconsistencies between the estimates
  • If possible, schedule your moving estimates about 8 weeks in advance of your intended move date. You don’t have to know the exact date of your move or even know your precise destination to have this step completed. However, knowing the city or county of the state is necessary. When the movers perform their surveys, make sure each receives the same information regarding what needs to be shipped, packed and any special services you may require. This will ensure that you are making a consistent comparison between the estimates.
  • Once you have reviewed the estimates, if possible, select a mover 4-5 weeks ahead of your move date. Summer time is the busiest season of the year for movers. The first and the last days of each month are busy as well. If you have flexibility, try not to move during the summer or at the end of the month. If it can’t be avoided, scheduling as far in advance as possible will assure the availability. Be advised that the movers will require a spread of several consecutive days to deliver your shipment and potentially, depending on the size of your shipment, to also load the shipment. These time frames are generally extended during the busy summer months.
  • These helpful hints as well as full assistance when moving can be obtained through Consumers Relocation Services, a Show Your Save partner of the Connecticut Motor Club. They will assign you to a move consultant who will guide you through the move process and coordinate all your moving estimates. Members will receive up to 64% discounts on interstate moves as well as full replacement valuation coverage up to $75,000 in value. During the busy summer season your consultant can often find a last minute mover for local or interstate shipments because of their extensive contacts in the moving business.
Just call 800-839-6683 and ask to speak with a Consultant.


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Wednesday, May 27, 2009

AAA Move Management


Show your card and save on your next move with CRS!
Since 1993 Consumers Relocation has been the leader in providing relocation assistance throughout the country to thousands of customers yearly. We offer the most comprehensive moving services you will find anywhere, both nationwide and internationally.

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