Tuesday, July 21, 2009

Our most recent report from the Better Business Bureau rates us A+. Over the last 12 months 324 Reliability Reports have been issued, with 0 complaints processed.
We work very hard to provide the highest quality services to our customers and clients. Our continued excellent rating with the BBB is very important to us and we work hard to insure all of our customers are totally satisfied with our move management services.

Monday, July 13, 2009

Thoughts about containerized shipping

Consumers Relocation offers containerized shipping as an alternative to full service moves. Containerized shipping offers the choice of loading the container yourself after it has been delivered to your home or loaded by professional movers after delivery to the origin home.

Each container for the method we use holds approximately 1800 to 2000 pounds per container assuming loading by a professional mover. If self loaded, the amount may be less. If this alternative is chosen you need to be careful to insure you are calculating enough containers for the job. Some companies use larger containers that may hold up to 3 to 4 rooms per container.

Charges for the container usually include the delivery of the container to your origin home, the shipping of the container to your new home, and some number of days of storage at no charge either at your home or perhaps at a location of the containerized shipping company. This last feature may be beneficial if you plan to store your goods.

Each container typically carries a fixed amount of insurance to cover the contents by container; example $10,000 to $15,000 per Vault/container. It is important to understand the parameters of this coverage- and full knowledge of that insurance is needed to insure the customer understands if this is replacement value, or declared value coverage and if there is a deductible.

Probably the biggest advantage of this type of service, is the more exact pickup and delivery dates that can be achieved. In transit times across country are less, and more exacting. For instance one company we use will deliver a vault/container in 5 business days for a 601 to 1200 mile shipment. Often times these transit times are guaranteed.

In the many comparisons we have done, the cost of containerized shipping is comparable to full service professional services. A misconception is that this method is a very inexpensive way to move. It is not generally. Savings can be had if you load the container yourself, but with comparable services, the costs will be comparable as well.

For more information contact us at 800-839-6683 or through our website at www.consumersmoving.com

Wednesday, July 8, 2009

A look back at summer 2004 in the moving industry

I was just reviewing some of the documents we have sent out to our accounts in the past, and came upon an e mail sent in June 2004. Maybe this is what we will see next summer? or sooner? Military repositioning, shortage of trucks and drivers?

"This year has been unprecedented with the amount of people moving nationwide. With the repositioning of the military nationally, and the pent up demand from prior years when people held off their moves because of the economy, the amount of people moving is stretching the resources of every major van line.

As a result, we are experiencing delays with some members in their loading and delivery dates. We expect that delays will continue throughout the month of July and into August.

We are working very closely in monitoring these delays of customer's shipments, and doing everything possible to be sure that if a customer's shipment is delayed that their needs are taken care of. All of our contracts with the movers for interstate shipments include delay claim payments that are either flat daily dollar amounts or reimbursement of living expenses for every day the delay continues. Any other needs that arise are also being addressed.

We are advising all customers of the possibility of a delay when scheduling their move. We are also advising them to build in some flexibility in their travel plans for possible delays.

All Client/Consumers Relocation moves take precedence over all other COD moves(general consumer moves) for loading and delivery. Many of the van lines have cut off the general public from scheduling moves and are only taking national account moves as ours are.

Additionally, in the past 45 days, anticipating this capacity problem, we added a very large agent of one of the largest van lines to assist us with customer's moves. Specifically this agent has the ability to cover Southern California, the south, southwest, and several major metro areas in the mid west. They have really "stepped up to the plate" and we have reduced the amount of customers we are sending to the companies that we are experiencing delays with.

We striving to insure that we take care of all customer's needs as they arise. We will work to insure that all customers needs are taken care of with the van line that they are moving with. To date, we have been able to satisfy the small number of customers that have been inconvenienced. "

WOW what a look back

Tuesday, July 7, 2009

Benefits to Consumers Relocation Customers

Image of Lake Champlain- come visit us in Vermont

· Dedicated Move Consultant
· Very competitive pricing
· Valuation coverage up to $75,000 at no charge
· Non peak rates
· Up to three estimates
· Audit assistance
· Claims assistance
· Billing and payment options
· Excellent service

Wednesday, July 1, 2009

What do I do with my propane tanks when moving?

This information is thought to be accurate, but you should contact Lowes directly for precise details and conditions.

Save $20 on a Blue Rhino propane
tank at Lowe’s when you move.
With Mail-In Rebate
Have you tried propane tank exchange before? Yes No Notice - Allow 6-8 weeks for processing.

1. Before you move, drop your current propane tank beside a Blue Rhino
tank exchange display at a participating Blue Rhino retailer before
December 31, 2010.
2. After you move, purchase a Blue Rhino propane tank from Lowe’s and
complete this form in its entirety. Exchange transaction not eligible for this
discount. Must buy a Blue Rhino tank with no exchange (Item #7383).
3. Return this completed form with your original Lowe’s sales receipt in a
stamped envelope by January 31, 2011, to Blue Rhino Marketing,
470 West Hanes Mill Rd., STE 200, Winston-Salem, NC 27105.