Take the time to check everything during your move

All too often people moving do not take the time to actively participate and manage the process during the loading and unloading of their moving truck. By not being actively involved, they often give up many of their rights if damage occurs at loading or unloading.

During the loading process, the moving crew will take inventory of the items to be shipped, tag each item with a number and list all items on an inventory sheet. This inventory is then used as the "manifest" of what the moving company is responsible for loading, moving and unloading for the customer. When asked to sign off on this list, the customer is agreeing that this is the total move, and that the condition noted of all items by the moving crew on the list is agreeable. The moving crew will note scratches, or other conditional facts on the inventory, and by agreeing to these the customer can not expect to file a claim for items that were already scratched at origin.

At destination, as the items come off the truck, the customer MUST take the time to check every item as it is moved into their home. Each item that is moved off the truck must be checked off by the customer so they are confident that everything that went on the truck is arriving safely at their new home. Any damages or missing items must be noted on the inventory at this time. The customer will be asked to sign the inventory acknowledging that all the items were satisfactorily delivered and in the condition noted on the inventory.

If damage or missing items are noted at a later date, and do not agree with the signed off inventory, the moving company has every right to flat out deny the claim. This means. if the customer signs off that box number 43 was delivered, and later the customer says it was not delivered, then the claim for the contents of box 43 can be denied.

Things can get hectic during the moving process, but customers MUST take the time to be involved and understand what is being moved onto and off of the moving truck.

This advice, and much more hands on assistance can be gotten when you move through Consumers Relocation Services, Customers will be assigned a personal moving Consultant who will walk the customer through these important facts.