Avoiding the Most Common MAJOR Mistakes When Moving

Our Consultants work very hard  to be sure every  customer's move goes well  and meets our customer's expectations!  But we seem to spend much of  our  time on a very small percentage of moves unraveling situations that could  have been avoided.
-You need to be at origin at the time of loading.  Other people should not be relied on.  Pay attention to the items that go onto  the  truck, and the inventory that the driver has taken.  The inventory with any comments on the  condition  of items becomes the documentation a claims manager will  look at if damage is  claimed.  You need to do a walk through after "everything has been  loaded" to  be sure everything that you want moved has been  loaded.  Its too late after the truck leaves.  

-Make sure you understand any document before you sign it.  Sounds basic but way to many people sign the order  for service without  reviewing load and delivery dates, or estimated charges. 

-Yes you should personally be at the delivery of your household goods managing that process.  The mover and their  crew  will do all  the work, but they need direction as  to where things go. Most importantly, notate any exceptions you see in the delivery such as any damage, any missing  items, or anything else.  Notate this on the inventory sheets or driver documentation that goes back  to the  van line. 

-Plan your trip to your new location to coincide with the  delivery dates outlined on  the order for service.  Do not rely on any verbal commitments for  dates.  The order for service is the  official  document for  the  move that  is used by all involved. 

-Make a contingency plan for late pickup or delivery during periods of high volume (summer) or poor weather(winter).  Late pick up or  delivery does not happen often, but.....

-Pay attention to your move- its YOUR move.  The movers supply the  labor, equipment, resources to make  it happen.  Like anything in life, you need to manage it.