Wednesday, March 18, 2020

Update Covid-19 and CRS operations

These are unprecedented times and changes are coming quickly.  Consumers Relocation takes this Coronavirus outbreak very seriously, and yet we understand our customers needs to continue with their plans to move and relocate.  We remain open while taking serious steps to protect our customer's and our employee's health.  Our commitment to our customers continues and we are taking all the steps necessary to march on in that regard.

We have as many of our staff working remotely as possible at this time and  have increased the space between those who need to occupy the office on as limited a basis as possible.  We are taking all recommended steps within our office building, a dedicated building only to Consumers Relocation, to distance employees and keep our work space clean and virus free.  Our business operates entirely on the phone and electronically so visitors and customers do not come in physical contact with our employees.  

All of our Van Line partners have made arrangements as well to either work off site or follow strict CDC guidelines.  Their crews and drivers have specific instructions on how to carry out their jobs in customers' homes following strict guidelines to prevent the spread of the virus.  We are including, with every new initiated order to our partners, suggested guidelines for cleanliness, reducing the number of people in a customer's home to a minimum, non use of any facilities in the customer's home, and use of sanitizer frequently.  We also are encouraging video surveys rather than in home surveys of  household goods eliminating the need for a surveyor to enter the home to provide an estimate.  

We hope that all of our clients, customers, employees and van line partners stay safe during this uncertain time.   We will keep everyone updated on any changes through our web page and access to our blog from our web page.  

Thank you for your trust in us.   Our relationships with our clients, customers and van line partners are vitally important to us and your safety is paramount .

Les Velte
Consumers Relocation Services

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